Contact Us
We typically respond within one business day.
General enquiries
For questions about FakeScan, your account, or our plans, email us at hello@fakescan.ai.
Billing & refunds
For billing issues or refund requests, email hello@fakescan.ai with "Billing" in the subject line. See our Refund Policy for details.
Security & privacy
To report a security vulnerability or a privacy concern, please email hello@fakescan.ai with "Security" in the subject line. We take all reports seriously and aim to respond within 24 hours.
Wrong verdict?
If you believe a scan result is incorrect, we want to know. Include the scan ID (shown in your scan history) and a brief description of why you think the result is wrong. This helps us improve our models.